Privacy Policy

Data Protection Statement of Agora Transport Transformation gGmbH


1 Introduction

Whether you are an interested party, applicant or visitor to our website, “Agora Transport Transformation gGmbH” (hereafter: “we”) takes the protection of your personal data very seriously. What does this mean in concrete terms?

Below we provide you with an insight into what personal data we collect from you and in what form we process it. Furthermore, you will receive an overview of the rights you are entitled to according to the applicable data protection laws. In addition, should you have any questions, we will provide you with a contact person.

1.1 Who We Are?

Within the meaning of the applicable data protection laws, as Controller,

Agora Transport Transformation gGmbH
Anna-Louisa-Karsch-Str. 2
10178 Berlin
Phone: +49 (0)30 7001435-000

We take all measures required by applicable data protection laws to ensure the protection of your personal data.

If you have any questions regarding this Data Protection Statement, please contact our Data Protection Officer (DPO):

2B Advice GmbH
Joseph Schumpeter Allee 25
53227 Bonn
Telefon: +49 (0)228 926165-120


2 Scope of the Data Protection Statement

With the processing of personal data the legislator means activities such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.

Personal data is all the information that relates to an identified or identifiable natural person.

Our Data Protection Statement concerns the personal data of interested parties, applicants and visitors to our websites.

This Data Protection Statement applies to our websites:


3 Which Personal Data Do We Process?

We collect your personal data in various instances – for example, when you sign up for our newsletter. The data we collect depends on the associated purpose. When you visit our website, your browser transmits certain data (such as your IP address and user name) to our web server, so that we can provide you with the desired information. We only process the data that is necessary to fulfil the associated purpose. We have taken extensive measures to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly checked and updated.

We will not share your personal data with third parties.

3.1 Sensitive Data

Sensitive data, i.e. such as information regarding your health, political opinions, religious views or trade-union membership, are not collected.

3.2 Personal Data of Minors

Personal data of children or minors are collected only if they create a customer account with us, register in the career portal, use our communication channels or use the app. Our offers are generally not directed at minors. Insofar as personal data of minors has been processed without the consent of their legal guardians, it will be deleted immediately.

3.3 Use of Cookies

What are Cookies?

Cookies are files that are placed on your computer by our website when you visit the site. These files store information that makes your use of this site more efficient.

We use cookies on the website

Webanalytics Service

The website uses the analytics platform Matomo for analysing behaviour at the website. The information generated by cookies (including the user’s abbreviated IP address) is transmitted to our server and stored for purpose of usage analytics to optimize our websites and newsletters. IP addresses are automatically shortened during collection so that users remain anonymous.

Any user who does not agree to the storage and analysis of anonymised user data when visiting our website can object to this storage and use at any time. To make that choice, please click below to receive an opt-out cookie.


3.4 Usage of Plug-ins


Our website use plug-ins of the microblogging service, which is operated by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). The plug-ins are branded with a Twitter-Logo. If you access to Internet pages of our Internet presence with such a plug-in, a connection will be established to the Twitter servers and the plug-in will be displayed on the Internet page by notifying your browser. This will be transferred to the Twitter server, which of our Internet pages you have visited. If you already logged in as a Twitter member, Twitter will add this information to your personal Twitter user account. When using the plug-in functions (for example, giving a comment), this information is also assigned to your Twitter account, which you can only avoid it by logging out before using the plug-in. For more information about Twitter's collection and use of data, your rights in this respect and ways to protect your privacy, please visit Twitter's privacy policy.


Our website contains at least one plugin from YouTube, which is part of Google Inc. based in San Bruno/California, USA. As soon as you visit pages on our website which equipped with a YouTube plug-in, a connection will be established to the YouTube servers. The Youtube server will thereby be informed which specific page of our website you have visited. If you are also logged into your YouTube account, you would be able to allow YouTube to directly associate your surfing actions with your personal profile. You can cancel this option if you log out of your account before. For more information about YouTube's collection and use of your data, please see YouTube's privacy policy at


4 What Do We Process Your Personal Data for - And on What Legal Basis?

4.1 Fulfilment of contractual obligations and implementation of precontractual measures

We process your data in order to fulfil our contracts. This also applies to information that you provide to us in the context of pre-contractual correspondence.

Performance of the Contractual Relationship

For the execution of the contractual relationship, we need your name, your address, your telephone number or your e-mail address so that we can contact you.

Carrying Out the Application Process

We process your data that you have sent us as part of your application to check whether your professional qualifications are suitable for the advertised position. We only use your information for the application process and transfer it to your personnel file when a contract is concluded. If no agreement is reached, your information will be deleted or destroyed. We will not use your application information for any other purpose than to conduct the application process.

4.2 Balancing Interest

Important:  You can object to the use of your personal data for this purpose at any time.

Strengthening and Optimising our Relationship to Interested Parties

As part of our efforts to continually optimise our relationship with you, we occasionally ask you to participate in our customer surveys. The results of the surveys allow us to better meet your needs.

Stakeholders With an Interest in Our Activities

We process publicly available contact data from stakeholders in organisations that we assume have an interest in our work.

Measures to Serve Your Protection

We use your personal data in the following cases, among others:

  • To protect you from fraudulent activities. This may happen, for example, if you have been victim of identity theft or if unauthorised people have gained access to your user account.
  • To guarantee IT security
  • To record and prove facts in the event of possible legal disputes

4.3 On the Basis of Your Consent

If you have consented to the processing of your personal data for one or more specific purposes, we may process your data. You can withdraw your consent at any time for the future without incurring costs other than the transmission costs stipulated by the basic tariffs (costs of your Internet connection). However, the withdrawal of consent does not affect the legality of the processing up to the withdrawal.


You have the opportunity to register for our newsletter via our website. For sending it we only need your e-mail address, all other information is voluntary. Only after successful completion of a double opt-in process will you receive our newsletter. At any time, you have the right to view your declaration of consent or to unsubscribe from the newsletter. Corresponding links are implemented in every cover letter to our newsletter. If you unsubscribe from our newsletter, we will immediately delete your contact details from our newsletter distribution list.

The effectiveness of an electronic consent, as it is used for the registration for the newsletter, is subject to certain requirements by law. This also includes recording your declaration of consent. We therefore log the date and time of consent, the text of the declaration of consent, the fact whether the checkbox was selected, your e-mail address and all other voluntary information. We also log the date and time of the click on the confirmation link and on the link in the confirmation e-mail. We collect this information exclusively in order to comply with legal obligations.

4.4 Due to Legal Requirements

As a company, we are subject to a wide variety of legal requirements (e.g. from tax legislation). In order to comply with our legal obligations, we process your personal data.


5 Where We Transmit Data and Why

5.1 Use of Data Within Agora Transport Transformation gGmbH  

Within Agora Transport Transformation gGmbH only those entities that need your personal information in order to fulfil our contractual or legal obligation or to protect our legitimate interest will have access to them.

5.2 Use of Data Outside Agora Transport Transformation gGmbH  

We respect the protection of your personal data and we pass on information about you only if required by law, if you have given your consent or to fulfil contractual obligations.

For the following recipients, for example, there is a legal obligation to pass on your personal data:

  • Public authorities or supervisory authorities, e.g. tax authorities, customs authorities;
  • Judicial and law enforcement authorities, e.g. police, courts, public prosecutors;
  • Lawyers or notaries, e.g. in legal disputes;
  • Chartered Accountants / Auditors.

In order to fulfil our contractual obligations, we cooperate with other companies. These include:

  • Transport service providers and freight forwarders;
  • Organisers and training service providers, if you have registered through us for certain trade fairs or events;
  • Banks and financial service providers to handle all financial matters.

Our Own Service Providers

In order to make our operations more efficient, we use the services of external service providers who may receive personal data from you for the purposes described, including IT service providers, printing and telecommunications service providers.

In order to ensure that the service providers comply with the same data protection standards as in our company, we have concluded appropriate contracts for order processing. These contracts regulate, among other things:

  • that third parties only have access to the data they need to carry out the tasks assigned to them;
  • that the service providers only grant access to your data to employees who have explicitly committed themselves to comply with data protection regulations;
  • that the service providers comply with technical and organisational measures that guarantee data security and data protection;
  • what happens to the data when the business relationship between the service provider and us is terminated.

For service providers based outside the European Economic Area (EEA), we take special security measures (e.g. by using special contractual clauses) to ensure that the data is treated with the same level of caution that is exercised in the EEA. We regularly check all our service providers for compliance with our specifications.


6 Deletion Periods

In accordance with the applicable data protection regulations, we do not store your personal data longer than we need for the purposes of the respective processing. If the data is no longer required for the fulfilment of contractual or legal obligations, it will be regularly deleted by us, unless its temporary storage is still necessary. There may be the following reasons for further storage:

  • Obligations under commercial and tax law to retain data must be observed: The periods for storage, primarily in accordance with the provisions of the Commercial Code and the Fiscal Code, are up to 10 years.
  • To obtain evidence in the event of legal disputes within the framework of statutory limitation periods: in civil law, statutory limitation periods may be up to 30 years, with the regular limitation period occurring after three years.


7 Your Rights

Within the scope of processing your personal data, you also have certain rights. More detailed information can be found in the corresponding provisions of the General Data Protection Regulation (Articles 15 to 21).

7.1 Right to Information and Correction

You have the right to obtain information from us on which of your personal data we process. If this information is not (no longer) correct, you can ask us to correct the data, or, if it is incomplete, to complete it. If we have passed on your data to third parties, we will inform the relevant third parties in the event of a corresponding legal situation.

7.2 Right to Deletion

You can request the immediate deletion of your personal data under the following circumstances:

  • When your personal information is no longer needed for the purposes for which it was collected;
  • If you have revoked your consent and there is no other legal basis for data processing;
  • If you object to the processing and there are no overriding legitimate reasons for data processing;
  • If your data is processed unlawfully;
  • If your personal data must be deleted in order to comply with legal obligations.

Please note that before deleting your data we must check whether there is not a legitimate reason for processing your personal data.

7.3 Right to Restriction of Processing ("Right to Block")

You may request us to restrict the processing of your personal data for one of the following reasons:

  • If you dispute the accuracy of the data until we have had the opportunity to verify the accuracy of the data;
  • If the data is processed unlawfully, but instead of being deleted, you merely request the restriction of the use of personal data;
  • If we no longer need the personal data for the purposes of processing, but you still need them to assert, exercise or defend in the course of legal claims;
  • If you have filed an objection against the processing and it is not yet clear whether your legitimate interests outweigh ours.

7.4 Right to Object

Right of Objection in Individual Cases

If the processing is carried out in the public interest or on the basis of a balance of interests, you have the right to object to the processing for reasons arising from your particular situation. In the event of an objection, we will not process your personal data further, unless we can prove compelling reasons for processing your data, which outweigh your interests, rights and freedoms, or because your personal data serve to assert, exercise or defend legal claims. The objection shall not preclude the legality of the processing carried out up to the time of the objection.

Object Against the Use of Data for Advertising Purposes

In cases where your personal information is used for advertising purposes, you can object to this form of processing at any time. We will no longer process your personal information for these purposes.

The objection can be made form-free and should be addressed to:

Agora Transport Transformation gGmbH
Anna-Louisa-Karsch-Str. 2
10178 Berlin
Phone: +49(0)30 7001435-000

7.5 Right to Data Portability

Upon requests, you have the right to receive personal data that you have given us for processing in a transferable and machine-readable format.

7.6 Right to Lodge a Complaint With a Supervisory Authority (Art. 77 GDPR)

We try to process your requests and claims as quickly as possible in order to protect your rights appropriately. Depending on the frequency of enquiries, however, it may take up to 30 days before we can provide you with further information about your request. If it should take longer, we will inform you promptly of the reasons for the delay and discuss the further process with you.

In some cases we may not or cannot give you any information. If legally permissible, we will inform you of the reason for refusing to disclose the information.

However, should you not be satisfied with our answer and responses or should you be of the opinion that we are violating the current data protection law, you are free to file a complaint with our Data Protection Officer as well as the relevant supervisory authority. The supervisory authority responsible for us is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219
10969 Berlin
Tel.: +49 (0)30 13889-0
Fax: +49 (0)30 2155050

7.7 Version

This Data Protection Statement is valid as of 20 May 2021.

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